Hotel front desk associate smiling while assisting a guest at a reception desk in an upscale hotel lobby

Supporting guests with attentiveness, discretion, and care

What Concierge Bring To Every Experience

What Concierge Bring To Every Experience

Concierges provide elevated, guest-focused support by anticipating needs and offering thoughtful assistance throughout an event. This role is ideal for hospitality professionals who are naturally attentive, knowledgeable, and comfortable delivering service with discretion and confidence.

Our concierges are polished, resourceful, and composed, able to support guests with clarity while maintaining awareness of the broader event flow. They bring a calm, reassuring presence that enhances the overall guest experience.

  • Attentive, proactive, and guest-focused

  • Confident communicating information with professionalism and ease

  • Calm under pressure and comfortable handling requests

  • Detail-oriented and mindful of discretion and presentation

Key responsibilities include:

  • Assisting guests with questions, directions, and event-related requests

  • Providing accurate information and support as needed

  • Anticipating guest needs and responding with professionalism

  • Maintaining a polished, welcoming presence throughout the event

  • Supporting guest flow and coordinating with Captains when necessary

  • Assisting with setup and breakdown of concierge areas or materials

Built to Support You at Every Stage of Your Work

Benefits of Working
With HMG+

Benefits of Working With HMG+

At HMG+, we take a thoughtful approach to staffing one that values flexibility, consistency, and ongoing support. Our goal is to create an environment where hospitality professionals feel prepared, respected, and confident in the work they do.

Work that fits your availability

Work that fits
your availability

Choose opportunities that align with your schedule while benefiting from clear communication, expectations, and planning.

Continuity that builds momentum

Continuity that
builds momentum

A steady flow of assignments allows you to build experience over time, develop familiarity with our teams, and grow into opportunities at a natural, supported pace.

A team that stays connected to you

A team that stays
connected to you

We prioritize communication and ongoing check-ins to stay informed, provide guidance, and ensure you feel confident, supported, and equipped to succeed not just on day one, but over time.

Start Your Next Chapter in Hospitality

Apply to Join Our Event Team

Apply to Join Our Event Team

Ready to put your hospitality skills to work in dynamic, guest-facing environments across New York and Chicago? HMG+ offers front-of-house opportunities that combine flexibility, consistency, and thoughtful support so you can focus on doing what you do best.

Join a team that values preparation, professionalism, and people. If you’re excited to grow, stay engaged, and be part of a supportive event staffing community, we’d love to meet you.

What You Can Expect When Applying:

  • Flexible front-of-house opportunities across a variety
    of events

  • Clear role expectations, communication, and
    ongoing support

  • Access to training and opportunities for growth over time

HMG+ Icons Staff Trained
3k

Staff Trained

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500k+

Shifts Filled